Welcome to Next Waves Media. These Terms & Conditions govern your access to and use of our website, services, and any related products or deliverables provided by Next Waves Media.

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Next Waves Media

Next Waves Media is a digital marketing and creative services agency providing services that may include:

• Search Engine Optimization (SEO)
• Google Ads and other paid advertising services
• Meta Ads and social media advertising
• Social Media Management
• Content Creation and Marketing
• Website Design and Development
• Video Production and Studio Services
• Graphic Design and Branding
• Digital Marketing Consulting
• Other marketing and creative services as agreed with the client

Specific services, deliverables, timelines, and commercial terms may vary depending on the project and will be communicated through a proposal, quotation, agreement, invoice, or other written communication.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable law or regulation.
• Infringe upon the rights of another person or organization.
• Attempt to gain unauthorized access to our systems or data.
• Introduce malicious software, viruses, or harmful code.
• Interfere with the operation or security of the website.
• Copy, reproduce, modify, or distribute website content without permission.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these terms have been violated.

3. Services and Scope of Work

All services provided by Next Waves Media will be based on the agreed scope of work.

Any work requested outside the agreed scope may be treated as additional work and may incur additional charges. Additional services will generally require client approval before commencement.

Project timelines depend on the scope of work, client cooperation, availability of required information and materials, approvals, and other circumstances affecting the project.

4. Client Responsibilities

The client agrees to provide accurate, complete, and timely information, materials, credentials, approvals, feedback, and other resources reasonably required to perform the services.

Delays caused by the client, including delayed approvals, incomplete information, unavailable access, or delayed content/materials, may affect project timelines.

The client is responsible for ensuring that materials supplied to Next Waves Media, including images, videos, logos, text, trademarks, and other content, may legally be used for the intended purpose.

5. Payments and Billing

Fees, payment schedules, taxes, advertising budgets, and other commercial terms will be specified in the applicable quotation, proposal, invoice, or agreement.

Unless otherwise agreed in writing:

• Payments must be made according to the agreed payment schedule.
• Advertising spend paid to third-party platforms may be separate from Next Waves Media’s service fees.
• Taxes and applicable government charges may be payable in addition to quoted fees where applicable.
• Delayed payments may result in suspension or delay of services.
• Any applicable payment gateway, banking, or transaction charges may be borne by the client.

Next Waves Media reserves the right to pause ongoing work where outstanding payments remain unpaid.

6. Advertising Services

For Google Ads, Meta Ads, and other third-party advertising platforms, campaign performance may depend on factors outside our control, including:

• Platform algorithms and policies
• Competition
• Market conditions
• Audience behavior
• Advertising costs
• Account history
• Platform restrictions or technical issues
• Changes to third-party advertising policies

Next Waves Media does not guarantee a specific number of leads, sales, conversions, impressions, rankings, or return on advertising spend unless expressly agreed in writing.

Advertising budgets paid to third-party platforms are separate from agency fees unless specifically stated otherwise.

7. SEO Services

SEO results depend on numerous factors, including search engine algorithms, competition, website quality, technical conditions, content, industry demand, and previous website history.

While Next Waves Media will make reasonable professional efforts to improve search visibility, specific search rankings, traffic levels, leads, or revenue cannot be guaranteed.

Search engines may change their algorithms, policies, indexing practices, or ranking systems at any time.

8. Website Development

Website development services will be provided according to the agreed scope and specifications.

The client is responsible for providing required content, images, brand assets, business information, and approvals within the agreed timelines.

Unless otherwise agreed, third-party services such as domain registration, hosting, premium plugins, themes, software licenses, payment gateways, APIs, stock assets, and other external services may be charged separately.

Once a website has been approved and delivered, additional modifications or new functionality may be treated as additional work.

9. Content, Creative & Video Production

Creative materials, videos, graphics, advertisements, social media posts, and other content will be produced according to the agreed brief.

Client-requested revisions beyond the agreed number or scope may attract additional charges.

Production schedules may be affected by client availability, location access, talent availability, weather, equipment, technical issues, or other circumstances beyond our reasonable control.

The client is responsible for obtaining any necessary permissions for locations, individuals, trademarks, copyrighted materials, or other assets supplied by the client.

10. Intellectual Property

Unless otherwise agreed in writing, Next Waves Media retains ownership of its pre-existing:

• Templates
• Processes
• Strategies
• Internal systems
• Methodologies
• Software
• Design resources
• Proprietary materials

Upon receipt of full payment, ownership or usage rights for specifically commissioned final deliverables will be transferred or licensed to the client according to the applicable project agreement.

Third-party assets, fonts, stock images, music, software, plugins, and other licensed materials remain subject to their respective license terms.

Next Waves Media may retain the right to display completed work in its portfolio, website, presentations, or marketing materials unless the client requests otherwise in writing and such restriction is agreed upon.

11. Confidentiality

Both parties agree to take reasonable steps to protect confidential business, financial, technical, marketing, customer, and other non-public information received during the course of the engagement.

Confidential information will not be disclosed to third parties except where required to provide the services, required by law, or otherwise authorized by the relevant party.

12. Third-Party Platforms and Services

Our services may involve third-party platforms, including but not limited to Google, Meta, hosting providers, payment gateways, social media platforms, analytics tools, and other technology providers.

Next Waves Media is not responsible for:

• Third-party outages
• Account suspensions
• Policy changes
• Algorithm changes
• Technical failures
• Data loss caused by third-party platforms
• Changes in pricing or availability
• Actions taken by third-party service providers

Clients are responsible for complying with the terms and policies of third-party platforms used for their accounts and campaigns.

13. Results and Performance Disclaimer

Digital marketing involves variables that cannot always be controlled or predicted.

We do not guarantee specific business results, including but not limited to:

• Sales
• Revenue
• Leads
• Customer acquisition
• Website traffic
• Search engine rankings
• Advertising conversions
• Social media followers
• Engagement
• Return on investment

Any projections, estimates, case studies, examples, or performance figures shared by Next Waves Media are for informational purposes and should not be interpreted as guaranteed future results.

14. Cancellation and Termination

Either party may terminate an ongoing engagement according to the terms specified in the applicable agreement or proposal.

Outstanding payments for services already provided, approved expenses, committed third-party costs, or completed work will remain payable.

Upon termination, Next Waves Media may suspend access to ongoing services, campaigns, accounts, or deliverables where permitted by the applicable agreement until outstanding obligations are resolved.

15. Refunds

Refund eligibility, if any, will depend on the applicable service agreement, proposal, quotation, or invoice.

Fees relating to services already performed, third-party expenses, advertising spend, purchased licenses, production costs, or other non-refundable commitments may not be refundable.

Any refund request will be reviewed based on the specific circumstances and applicable agreement.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Next Waves Media shall not be liable for indirect, incidental, consequential, special, or business losses arising from the use of our services or website.

This may include loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

17. Force Majeure

Next Waves Media will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, government actions, internet or infrastructure failures, platform outages, cyber incidents, strikes, technical failures, war, civil disturbances, or other unforeseen events.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are published constitutes acceptance of the updated terms, subject to applicable law.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising from or relating to these Terms & Conditions or our services shall be subject to the jurisdiction of the competent courts in Jaipur, Rajasthan, India.

20. Contact Us

If you have any questions regarding these Terms & Conditions, our services, or any related matter, please contact us:

Next Waves Media
Authorised Representative: Rahul Singh Rao
Email: hi@nextwavesmedia.in
Location: Jaipur, Rajasthan, India

By using our website or engaging our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them.